Top 5 Questions to mydbell
If you are not sure whether mydbell work for you, contact our customer support with information about your doorbell.
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Compatibility & Installation
- bell systems with Gong
- bell systems with intercom
- bell systems with intercom and video
- light alarm systems
Note that depending on the manufacturer of your bell system with intercom function, an additional module from the manufacturer is required.
Function and additional Features
Single- und Voting-Mode (iGO & uGO)
Platforms and Systems
30mm x 80mm x 80mm
1,18inch x 3,14inch x 3,14inch
Purchase, Fees, Shipping and Exchange
For international orders, we unfortunately can not offer redemption or conversion.
As noted in the IndieGoGo or Kickstarter policy, there are no cancellations or refunds for purchases during the campaign.
Please take a look in our total return terms as it becomes available.
If you discover a defect in your mydbell system, please use as the first contact our customer service and explain the defect.
Our support will after finding and confirm of the defect, inform our product warranty department to get in touch with you.
Basically, a return or cancellation of mydbell in supporting our campaign at IndieGoGo or Kickstarter is not possible.
All cancellations and refunds less expenses incurred of mydbell UG (limited) can take up to 10 business days.